Shipping Policy

Our Shipping Policy outlines the details of the shipping process for orders placed on our online boutique hosted on Shopify. Please read the following information carefully to ensure a smooth and delightful shopping experience.

1. Order Processing:

  • Luxe Orders are typically processed within 1-2 business days after payment confirmation.
  • Allure are typically processed within 2-3 business days after payment confirmation
  • Please allow additional processing time during peak seasons or promotional periods.

2. Shipping Methods:

  • Luxe and Allure offers a range of shipping methods, including standard and expedited options. Shipping methods available and associated costs are displayed at checkout.

3. Shipping Destinations:

  • We offer shipping in the USA only. Shipping rates and delivery times vary based on the destination.

4. Estimated Delivery Times:

  • Estimated delivery times are provided during the checkout process and depend on the selected shipping method and destination.
  • Luxe and Allure is not responsible for delays caused by shipping carriers, customs processing, or other unforeseen circumstances.
  • Our Luxe products are shipped from our U.S. warehouses, and Allure products are shipped from our overseas warehouses.
  • Shipping from our overseas warehouse will have an average 5-10 business days processing time, from the time of order to the day of delivery. U.S. orders delivers between 3-7 business days, from the time of order to the day of delivery. 

5. Tracking Information:

  • Once your order is shipped, you will receive an email confirmation with tracking information. You can use this information to monitor the progress of your delivery.

6. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the selected shipping method, and the destination. You can view shipping costs during the checkout process.

7. Customs and Duties:

  • International customers may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. Luxe and Allure is not responsible for these fees, and they are the responsibility of the customer.

8. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. Luxe and Allure is not responsible for orders delivered to incorrect addresses.

9. Order Tracking:

  • For order tracking and inquiries, please use the tracking information provided in the shipping confirmation email. If you encounter issues, contact our customer service at support@luxeandallure.com.

10. Shipping Restrictions:

  • Certain products may be subject to shipping restrictions based on size, weight, or destination. Please refer to product descriptions for any specific shipping limitations.