Yes—100% authentic and brand new. Every piece comes with tags, original packaging, and proof of authenticity.

Never. Only Brand New. Always Luxe.

Every piece we offer is 100% authentic, brand new, and never worn—sourced exclusively from trusted partners and authorized fashion houses. No resales. No surprises. Just pure luxury, straight from the source.

Returns on Luxe Items

We accept returns on Luxe (Vault) items if the return is initiated within 6 days of confirmed delivery. Because our Vault collection includes rare, high-demand designer pieces—often in limited quantities—we offer a shorter return window to ensure every Luxe client has fair access to these exclusives.

Please note:

Items marked “Price Matched” are final sale and not eligible for return or exchange.

At this time, we do not offer exchanges on any items.

The Vault is our exclusive designer edit—limited pieces at members-only prices. Many are archived or rare finds, and once they’re gone, they’re gone.

Yes — if you’ve found the same item, brand new, from a U.S. authorized retailer for less, we’ll do our best to match it. All price match requests must be verified and approved by our team.

Excluded: Resale or consignment platforms like eBay, The RealReal, Fashionphile, GOAT, or Farfetch’s pre-owned listings are not eligible. We match only new, unworn items from trusted U.S. sources.

Luxe Collection orders are processed within 3–4 business days, then shipped via expedited international or domestic courier. Once shipped, delivery typically takes 4–9 business days, depending on your location.

Estimated U.S. delivery time: 7–12 business days total.

You’ll receive full tracking details the moment your order ships.

We work with trusted sourcing partners to access limited-release and high-demand designer pieces at exclusive rates. Unlike traditional luxury retailers, we don’t inflate our prices—so you get genuine luxury at insider pricing.